From the Field to The Future | A Path for Production & Service Operations Leaders
"Keep yourself positive, cheerful and goal-oriented. Sales Success is 80% attitude and only 20% aptitude." - Brian Tracy
From the Field to The Future | A Path for Production & Service Operations Leaders
There are certain young people who are natural-born leaders. They are the ones who don't just see a project, but see how all the pieces fit together. They have an innate ability to organize, motivate, and get things done with excellence. If you are a parent, coach, or mentor, you know exactly who we’re talking about. This is the young person who thrives on bringing order to chaos and finds deep satisfaction in a job well done.
What if that natural talent for leadership and execution could be channeled into a powerful, rewarding, and debt-free career? What if, instead of just working in the field, they could learn to lead the entire operation, becoming the driving force behind a company’s success?
The home service and home improvement industries are built on the quality of their production and service. The leader who manages these departments is one of the most vital figures in the entire business. The SoE One-Year Production/Service Manager Training Program is designed to forge these future leaders. It’s a direct path for talented individuals to gain the skills needed to run a high-performing department, drive profitability, and build a career they can be proud of.
The Heartbeat of the Business | Production and Service
A home service business can have the best marketing and sales teams in the world, but if the work isn't done right and the customers aren't cared for, the company will fail. The production and service departments are where promises are kept. This is where the company’s reputation is either built or broken.
A Production or Service Manager is the conductor of this critical orchestra. They are responsible for ensuring that jobs are completed efficiently, to the highest quality standards, and that every customer has an exceptional experience. This is a role that requires a unique combination of technical knowledge, leadership skill, and a deep understanding of business operations. It’s a career for those who want to make a tangible impact every single day.
A Blueprint for Excellence | What You Will Learn
Our One-Year Production/Service Manager Training Program is built on a foundation of proven, field-tested systems. This isn’t abstract classroom theory. This is a practical, hands-on curriculum that gives you the exact blueprint for running a world-class production and service department. We provide the tools to manage teams, optimize workflow, and create a culture of excellence.
This comprehensive program gives you mastery over every aspect of operations, including:
Wow! Foreman & Wow! Service. Learn the art of creating unforgettable customer experiences. Our "Be a Hero in the Home" training (Part 8) teaches you how to manage every customer touchpoint, from the first hello to the final walkthrough. You'll also master the principles of our "Service Department" training (Part 9), turning potential problems into opportunities to build lifelong loyalty.
High-Performance Production. Discover the secrets to maximizing output without sacrificing quality. This module teaches you how to implement incentive-based systems that align the goals of your team with the goals of the company, creating a more motivated and efficient workforce.
The BOBR System (Best Outcome, Best Reporting). Master this powerful communication tool that uses daily photo reporting to keep everyone, from the front office to the sales team, informed about job progress. The BOBR System creates transparency, boosts team morale, and helps you manage more jobs effectively.
Production Backlog Management. Learn the crucial skill of managing the pipeline of sold jobs. This training ensures a smooth, predictable workflow, which is essential for managing cash flow and keeping both customers and production crews happy.
Cross-Departmental Knowledge. A great operations leader understands how their department impacts the entire business. We teach you how production, sales, marketing, and finance all work together. This knowledge empowers you to contribute to a better cash-flowing production department and overall business growth.
By integrating these powerful systems, you will learn how to build a department that is not a cost center, but a profit driver. You will be prepared to step into a leadership role and deliver results from day one.
For the Mentors | See the Potential In Your Youth
Parents, guidance counselors, and coaches, you see the young people who possess this unique combination of practicality and leadership. They might be the captain of a team, the head of a school club, or simply the one everyone relies on to get things done.
You have the incredible opportunity to guide them toward a path that honors their strengths. This program is for the student who craves real-world challenges and finds fulfillment in building something tangible. It’s a debt-free path to a secure, high-paying career where they will be respected for their ability to lead and execute. You can be the one who shows them that their talent for leadership is the key to an amazing future.
Build a Career on Impact and Doing The Things Right
If you are a young person who is driven, organized, and ready to lead, this is your path. This is your chance to build a career where your work has a direct and visible impact. Imagine a future where you are in charge of multi-million dollar projects, where you lead teams of skilled craftspeople, and where your leadership is the reason a company grows and thrives.
The SoE Production/Service Manager Training Program gives you the keys to unlock that future. It’s a challenging, rewarding, and direct path to a leadership role that offers both financial security and deep personal satisfaction.
Your journey to becoming an operations leader begins now. Let us provide you with the systems, the mentorship, and the opportunity to build a legacy of excellence.
Explore the SoE Production/Service Manager Training Program today. Discover how your leadership potential can shape the future of a business.
Build Your Future Today
Whether you are a student looking for a purposeful career, a parent wanting a secure future for your child, or a mentor guiding the next generation, the School of Entrepreneurship offers a path for them to build on while positioning you to be recognized in their eyes as their biggest fan. We provide the tools, the training, and the community to turn ambition into achievement and it's real.
Your students' journey to a debt-free, fulfilling, and prosperous life in the trades industry can start right now and it never ends. Once a student graduates the School of Entrepreneurship they have lifetime access to the SoE Online Mobile App, our Founder Mr. Larry Janesky, his faculty and staff, and our events. Explore the programs, join us for an event, book a Zoom Learning Call and see for yourself how we are empowering the next generation of contractors.
Your student's journey starts here.
