
Lead the Field. Build Your Career. Own Your Future.
You know what good work looks like. You are the one on the job site making sure every detail is handled, every crew member knows their role, and every customer walks away impressed. You are ready to go from doing the work to leading the people who do it.
The Production & Service Manager track is built for tradespeople who want to run field operations. You will learn how to manage crews, coordinate schedules, enforce quality, and deliver results that build a company's reputation.
The production department is where the rubber meets the road. It is where the work actually gets done, where quality is delivered, and where customers form their opinions. Without strong production leadership, even the best sales and marketing teams cannot keep a company growing.
A great production and service manager ensures that every job is done right, every crew is performing, and every customer is satisfied. They are the bridge between the office and the field, and they are essential to any trades company that wants to scale.
Manage crews, coordinate jobs, and ensure every project is completed on time, on budget, and to the highest standard.
Set and enforce quality standards. Build inspection processes and ensure every job meets company and customer expectations.
Lead field teams with confidence. Handle scheduling, performance management, training, and conflict resolution.
Maintain a safe work environment. OSHA requirements, company safety protocols, and risk mitigation on every job site.
Coordinate people, materials, and timelines. Keep multiple jobs running smoothly without bottlenecks or delays.
Ensure every customer interaction is positive. Handle callbacks, resolve issues, and build the reputation that drives referrals.
Access your full curriculum anytime, anywhere. Daily micro-lessons, progress tracking, mentor connection, and community forums, all from your phone.
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Graduates of the Production & Service Manager track are prepared to lead field operations and drive quality and efficiency across a trades company.
Production Manager, Service Manager, Field Operations Lead, Project Supervisor, Quality Assurance Director
$55,000 to $110,000+ depending on company, region, and experience. Experienced production managers at larger companies often earn well into six figures.
Every trades company needs production leadership. As the industry grows and experienced managers retire, this role is in critical demand.
“I knew the trade inside and out, but managing a team and running production was a different skill set. SOE gave me the tools to lead, not just work.”
“Keep Learning & Don't Quit.”
Larry Janesky, Founder
Apply today, request more information, or speak with an advisor about the Production & Service Manager Training Program track.