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Production & Service Manager Training Program

Production & Service Manager Training Program

Lead the Field. Build Your Career. Own Your Future.

Are You the Person Who Makes Sure the Work Gets Done Right?

You know what good work looks like. You are the one on the job site making sure every detail is handled, every crew member knows their role, and every customer walks away impressed. You are ready to go from doing the work to leading the people who do it.

The Production & Service Manager track is built for tradespeople who want to run field operations. You will learn how to manage crews, coordinate schedules, enforce quality, and deliver results that build a company's reputation.

Why Production & Service Leadership Is the Backbone of Every Trades Company

The production department is where the rubber meets the road. It is where the work actually gets done, where quality is delivered, and where customers form their opinions. Without strong production leadership, even the best sales and marketing teams cannot keep a company growing.

A great production and service manager ensures that every job is done right, every crew is performing, and every customer is satisfied. They are the bridge between the office and the field, and they are essential to any trades company that wants to scale.

What You'll Learn

Field Operations

Manage crews, coordinate jobs, and ensure every project is completed on time, on budget, and to the highest standard.

Quality Control

Set and enforce quality standards. Build inspection processes and ensure every job meets company and customer expectations.

Crew Leadership

Lead field teams with confidence. Handle scheduling, performance management, training, and conflict resolution.

Safety & Compliance

Maintain a safe work environment. OSHA requirements, company safety protocols, and risk mitigation on every job site.

Scheduling & Logistics

Coordinate people, materials, and timelines. Keep multiple jobs running smoothly without bottlenecks or delays.

Customer Satisfaction

Ensure every customer interaction is positive. Handle callbacks, resolve issues, and build the reputation that drives referrals.

Your Training, in Your Pocket.

Access your full curriculum anytime, anywhere. Daily micro-lessons, progress tracking, mentor connection, and community forums, all from your phone.

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Is This Right for You?

You are hands-on and love being in the field, but ready to lead, not just do
You are detail-oriented and care about getting the job done right
You want to manage crews and run job sites, not sit behind a desk
You are ready to turn your trade experience into a leadership career
You want the skills to run production for any trades company

What Graduates Can Expect

Graduates of the Production & Service Manager track are prepared to lead field operations and drive quality and efficiency across a trades company.

Potential Roles

Production Manager, Service Manager, Field Operations Lead, Project Supervisor, Quality Assurance Director

Earning Potential

$55,000 to $110,000+ depending on company, region, and experience. Experienced production managers at larger companies often earn well into six figures.

Industry Demand

Every trades company needs production leadership. As the industry grows and experienced managers retire, this role is in critical demand.

I knew the trade inside and out, but managing a team and running production was a different skill set. SOE gave me the tools to lead, not just work.

SOE Graduate, Production Manager

“Keep Learning & Don't Quit.”

Larry Janesky, Founder

Ready to Take the Next Step?

Apply today, request more information, or speak with an advisor about the Production & Service Manager Training Program track.

Start Training